Refund Policy
Trends IPTV
Trends IPTV — Customer Satisfaction & Refund Policy
At Trends IPTV, your satisfaction is our priority. We aim to deliver a reliable IPTV experience with worldwide channel access at fair prices. If you’re not completely satisfied with your purchase, we offer a 7-day money-back guarantee, subject to the conditions outlined below.
1. Refund Eligibility
You may be eligible for a full refund if all of the following conditions are met:
- Your request is submitted within 7 days of purchase.
- You have complied with our Terms of Service (e.g., no unauthorized or excessive device use).
- Your subscription was purchased directly from www.iptvtrendstv.com.
- The refund request is due to a legitimate service-related issue, such as:
- Inability to access the service
- Subscription not activated
- Major technical problems unresolved by our support team
Refunds will not be granted for:
- Change of mind after purchase
- Device incompatibility without contacting support first
- Poor or unstable internet on the user’s end
- Requests made after extended use of a free trial
2. Subscription Plans
Our subscription plans vary based on the number of simultaneous connections:
2.1 1 Connection
- 1 Month — $13
- 3 Months — $27
- 6 Months — $50
- 12 Months — $80
2.2 2 Connections
- 1 Month — $26
- 3 Months — $50
- 6 Months — $90
- 12 Months — $140
2.3 3 Connections
- 1 Month — $39
- 3 Months — $80
- 6 Months — $140
- 12 Months — $210
All plans include 20,000+ live TV channels and 60,000+ movies & series, available in HD, Full HD, 4K, and 8K streaming quality.
3. How to Request a Refund
To request a refund within the 7-day period, contact us via email:
- Email: support@iptvtrendstv.com
- Subject: Refund Request – [Your Name]
Include the following information:
- Full name and registered email address
- Order number or invoice details
- Clear description of the issue
Our support team usually responds within 24 hours. Approved refunds are processed within 3–7 business days, depending on your payment method.
4. Refund Exceptions
Refunds will not be approved in these situations:
- Requests submitted after 7 days from purchase
- Account sharing or use beyond allowed device limits
- Service functioning properly but incorrectly configured by the user without contacting support
- Refund requested after substantial use of the subscription period
- Purchases made through unauthorized resellers or third-party platforms
5. Cancellation Policy
- You may cancel your subscription at any time.
- Cancellation does not automatically grant a refund unless it falls within the 7-day guarantee period.
- Subscriptions do not auto-renew; renewal requires a new purchase.
6. Contact & Support
Before requesting a refund, we encourage you to reach out for assistance with setup or technical issues. Our team is available 24/7 to help.
- Email: support@iptvtrendstv.com
- Website: www.iptvtrendstv.com
Trends IPTV — Bringing global entertainment with fair pricing and a customer-first refund commitment.